Chemicals & Supplies

Privacy Policy

Who we are

We are Crocodile Pools. Our email address is: support@crocodilepools.com

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Contact Crocodile Pools

Have a question about our products? We’re here to help! Just fill out the form below, and our pool experts will respond promptly.

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CONTACT INFORMATION

COMING SOON:

FREE WATER TESTING

As part of our commitment to keeping our customers’ pools beautiful and safe, we’re pleased to announce that we will soon be offering free water testing to qualifying customers. To join our waiting list, just fill out the form below! We’ll notify you as soon as the program launches to provide more details.

FREE WATER TESTING SIGNUP FORM

Name(Required)
Address(Required)
Do we need to coordinate with you for access to pool?(Required)
Will you be present during service time?(Required)
Are there pets that need to be secured?(Required)

Service Request Form

Not in your area? We hope to be soon. Use the form below to tell us where you live, and we’ll let you know when we’ve added your zip code!

Name(Required)
Your Address(Required)

Have you found our products cheaper at a pool specialty store? We still want your business, and we’re happy to price match! Before placing your order, just fill out the form below with proof of the discounted price, such as a camera photo of a sales flyer. Please be sure that the price and the product are clearly visible in your photo. From there, we’ll be happy to provide you a discount code by email to meet the lower price.

PRICE MATCH GUARANTEE FORM

Name(Required)
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Accepted file types: jpg, gif, png, pdf, doc, docx, rtf, txt, Max. file size: 5 MB.

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